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IT Helpdesk / Support H/F/X

Réf 2999058

Actualisé le 22 septembre 2022 par BRAYTON GLOBAL

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Description de l’entreprise

Brayton Global is a fast growing company based in Brussels and specialized in IT. 

Our target is to find you the best position where you will flourish and go beyond your limits.


Description de la fonction

Description of tasks

  • Act as the first contact point for all business users related questions;
  • Ensure and perform all communication with the end-users;
  • Provide services to all stakeholders; handling and documenting all requests;
  • Ensure the follow-up of incidents and issue tickets for resolution by the IT team;
  • Keep any user manuals, FAQ, wikis and information dashboards up-to-date by documenting all relevant information;
  • Perform end-user related functional compliance tests on the new releases.

Description du profil

Knowledge and skills

  • Very good oral and written communication skills in English and French. Knowledge of additional languages is a plus;
  • Good knowledge of Microsoft Office Suite.
  • Strong analytical, problem solving and learning skills;
  • Able to work in an international and multicultural environment
  • Flexible;
  • Independent;
  • Team player.

Informations supplementaires
Lieu de travail ,
Type de contrat : CDI
  • Etterbeek
  • Commerce et support à la vente
  • Temps plein
  • Sans expérience exigée

Comment postuler ?

Nom de l'employeur
BRAYTON GLOBAL
Personne de contact
MONSIEUR De Boom Frederic
Mode de présentation

Envoi de C.V. via "E-Mail"

Email
cv@braytonglobal.com