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OPERATOR MONITORING Sigma Vending Machine M/W/X

Réf 3001793

Actualisé le 23 septembre 2022 par SIGMA BELGIO

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Company description

Welcome TO people who want to be part of the SIGMA world.

We look for PEOPLE motivated and interested in 

working in a dynamic and fast-growing environment, 

where the development of human resources is a fundamental element.


Description of the function

To comply with the Belgian kilometer charging system all trucks of more than 3.5 tons must have the On Board Unit (OBU) in Belgium; available via self-service machine at a Service-Point.

A Sigma Self-Service Machine is an automatic distribution point of OBUs, it is designed-manufactured-installed-and-maintained by Sigma Group. 

Individual will be responsible for computer and network surveillance of Sigma self-service machine both for OBUs level and raised HW problems.

Position Duties & Responsibilities:

  • Ticketing System: create and assign Tickets to Technicians
  • Dashboard: analyze issues
  • Dashboard: Monitoring OBUs level
  • Depending of distance assigning ticket to closer technician ensuring maintenance and contract SLA (Service Level Agreements)
  • Remote-Control: give support and assistance to Field Engineer
  • Remote-Control: independently solves problems related to HW errors
  • Provide internal communication of important issue
  • Interface and collaborate with Monitoring Team

Profile description

Job Requirements

  • Wide IT know-how especially focused on Networking and Windows Operating-System
  • Autonomous worker and problem-solving thinking
  • Excellent communication skills in English and French (Italian is an asset)
  • Flexibility in working hours
  • Excellent communication skills and a true team player
  • Stress resistance to work in a constantly changing environment

Additional information
Workplace ,
Contract type : CDI
  • Schaerbeek
  • Informatique
  • Temps plein
  • Avec expérience demandée

Comment postuler ?

Nom de l'employeur
SIGMA BELGIO
Personne de contact
MONSIEUR Memmi Gabriele
Mode de présentation

Envoi de C.V. via "E-Mail"

Email
gmemmi@sigmaspa.com