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Digital Marketing Project Manager (m/v)

Réf 1279963

Actualisé le 26 septembre 2020 par D'IETEREN

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As a change agent and expert in the digital domain, the digital project manager ensures a good execution of different projects in the omni-channel sphere and leads the digital maturity advancements in the company.

Digital customer experience & Omnichannel vision Act as an expert in digital customer experience by providing teams with insights, data driven material, suggestions & tools. Be close to the customer, by observing digital behavior, sending out surveys and organize working sessions, in line with the methodology defined by the Customer Experience Specialist. Establish and maintain contacts with the various market players, using your network to keep up to date with the latest developments and trends in the field of digital customer / omnichannel experience (as well as competition channel/industry). Share within D¿Ieteren the latest visions, and trends to increase the digital & omnichannel mindset across the company teams Think and Build a Digital omnichannel experience at a D'Ieteren scale in order to create a value proposition for the customer benefiting from all the offers and products of the D¿Ieteren ecosystem ( car import, car retail, car repair & maintenance, sharing mobility, mobility solutions, electrification solutions). In particular, in close connection with IT.   Expertise omnichannel user experience Translate business and user needs into accurate digital strategies ensuring the digital channel serves those needs at a best level. Guarantee intuitive experiences by defining user flows & interaction models (both online as offline). Act as a gatekeeper on the wireframes & mockups, components, functionalities, prototypes, etc. and disseminate best practices in terms of user flows & interaction models. Manages external partners in the area of user interfaces design Make end-to-end ¿Expert reviews¿ of each user flow, with providing clear recommendations on potential for improvements Understand the IT constraints, challenge where appropriate in finding the best, but also pragmatic solution. Actively contribute to the set-up of a holistic omni-channel customer experience.   Project Management Spot new initiatives/p...
  • Beheer van ondernemingen en diensten / Beheer van diensten

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Nom de l'employeur
Personne de contact
Mr Belgium Stepstone
Mode de présentation

solliciteren via Web site

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