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Technical Support Engineer (h/f)

Ref 1402236

Geactualiseerd op 19 maart 2021 via BRUNEL ENGINEERING

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Our client manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.

Our client has excellent opportunities available to individuals who want to be part of fast-moving, growing company ¿ especially candidates committed to quality, innovation and solving customer problems. The company was proud to be named a Best Place to Work in Manufacturing and Production by Fortune Magazine in 2016, 2018 and 2019.

You will be part of a brave team delivering A+ Customer Experience to more than 1.500 distributors and many end-users throughout the EMEA-region. Via phone, email or chat you solve technical problems, give repair and application advice, report and monitor product quality issues and help configure customized application set-ups. Furthermore you also ensure that everything internally is running smoothly while supporting your remote commercial colleagues as well as internal departments such as Customer Service, Marketing and Quality with your technical knowledge. RESPONSIBILITIES: Provide expert product, application & repair advice Monitor and report product defects Support Customer Service, Marketing, Sales, etc. on technical issues Resolve and answer product related legal issues and compliancy questions Perform technical trainings in Maasmechelen for internal and external customers, if required Travel occasionally to field, as required, to establish service feedback, perform technical training and technical product support as required.


We are looking for the experienced person who knows it all. But we also welcome any talented and motivated person, as our team of 6 experienced people, will be ready to invest and train you. Education : Higher technical or equivalent by experience Skills: You have an all-round technical field and trouble shooting experience We are looking to extend the team with an Italian speaking colleague (In a perfect world). However, English is a must and preferably (an)other European language(s) will be great too, given the international diversity of our customer base. You are familiar working with MS Office and common Digital Enterprise Supporting Systems. You have commercial feeling and excellent communication skills. A passion for automation, PLC or Robot Applications will be a big asset.


Français : Bon
  • Construction / Conception et technique

Hoe solliciteren?

Naam van de werkgever
Mr Belgium Stepstone

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Opgelet! Het is niet nodig om Actiris te contacteren voor deze werkaanbieding. De vacature werd opgesteld door de werkgever. Actiris is niet verantwoordelijk voor de inhoud ervan en eventuele inbreuken tegen de wetgeving. Toch een opmerking over deze werkaanbieding? Aarzel dan niet om Actiris in te lichten.