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Planning coordinator for technical services (h/f)

Ref 1436913

Geactualiseerd op 25 april 2021 via ARTEMYS

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For one of its clients ¿ an international player engaged in the manufacture of electrical devices and sale of related services, who is willing to generate business growth in Belgium ¿ Artemys is looking for a Planning coordinator for technical services, able to organize and plan the activities of a team of electro-mechanical technicians.

As a planner and coordinator, you will become a strategic member of the back-office team within an international manufacturing company. This global player, historically well-established on the Belgian market, is currently sustaining its growth through the development of service-related and project management offers. You will thus be responsible for the following tasks: Plan the execution of electro-mechanical operations performed by multiple qualified technicians within customer environment Interact with clients (via phone) in order to determine the scope of work for the technicians and schedule the necessary resources (equipment/outage) with customer Optimize travel for technicians¿ visits by trending and prediction Optimize scheduling of visits on the same/close customer site and balance visits between urgencies and planned activities Provide remote support to technicians Order spare parts, material and subcontracting needed for the intervention Manage all notifications of interventions to the clients (rescheduling, confirmations, deliveries, etc.) Share your observations and inputs about operational Efficiency & Process Improvement Ensure 100% safety for the field technicians Support the company¿s customer care centre and inside services in their requests to provide appropriate information Attend and participate in regular review meetings with operations and sales teams Maintain a continuous reporting of your activities via the company¿s tools


You have experience in coordination, planning or administration, ideally within a company offering technical services You master MS Office Applications You are effective in Report Writing You have excellent analytical skills, you are a self-starter and a quick learner, and you have good public speaking and interpersonal skills You have the capability to deal with an intense workload You are willing to join an international group giving a strong autonomy to its Belgian entity You have outstanding communication and organizational skills You have a relevant degree You speak a fluent Dutch and French


Français : Bon
  • Etudes, recherche et développement / Recherche fondamentale et appliquée

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Mr Belgium Stepstone

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