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Chapter Lead Fraud & Cyber Security (h/f)

Ref 1226102

Geactualiseerd op 06 augustus 2020 via ING BELGIE

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  • Within our Tribe Fraud & Cybersecurity you will work as a chapter lead Customer Journey Experts.
  • Your chapter focusses on delivering best in class customer experience, both in fraud prevention and fraud detection solution.
  • The team of chapter members you will be coaching are customer journey experts that work on continuously improving our authentication journeys, as well as our fraud detection and ¿ response processes.

Development of chapter members You are responsible for the personal development and evaluation of approximately 10 chapter members. You do this based on input from Product owners (contribution to squad results), Agile Coaches (team performance) and individual squad members (collaboration and contribution to squad results) You stimulate and coach your chapter members on constantly improving current processes and having decisions based on data. You identify top performers and act early on under-performance   The continuous development of chapter expertise You have a current vision on developments within fraud & cyber security, in particular in the area of fraud prevention and detection. You know what's going on and develop your chapter members so that they know this too. You create an environment where people learn from each other and deepen and broaden their expertise You share relevant insights and developments within your own expertise with chapter members and other colleagues (inside or outside the Tribe). You determine the deployment of chapter members within squads in consultation with POs and other CLs.   Follow current developments and trends in the world of fraud, and provides active support for the preparation of roadmaps and the implementation to stay a step ahead of those trends As a senior in customer journeys you contribute to the realization of the roadmaps of fraud. Together with the Product area lead and the various Product Owners you support and guide the Product Owners in delivering the entire fraud roadmap. You keep an overview and manage your stakeholders, inside and outside the tribe. You correctly estimate any risks and take timely initiative. You divide your time between leading your chapter and contributing in the realization of our roadmap, preferably as a squad member in one of the squads. You follow fraud trends and new MO¿s, and be on the front line in defining and implementing state of the art...
  • Immobilier, assurances, finance et droit / Banques

Hoe solliciteren?

Naam van de werkgever
ING BELGIE
Contactpersoon
Mr Belgium Stepstone
Presentatiewijze

postuler via le site Web

Website
http://www.stepstone.be/offres-d-emploi----1808140-inline.html?cid=Partner_ActirisExport
Opgelet! Het is niet nodig om Actiris te contacteren voor deze werkaanbieding. De vacature werd opgesteld door de werkgever. Actiris is niet verantwoordelijk voor de inhoud ervan en eventuele inbreuken tegen de wetgeving. Toch een opmerking over deze werkaanbieding? Aarzel dan niet om Actiris in te lichten.