Inside Sales H/F/X

Description de l'entreprise

Description de la fonction

• Act as the key contact for our customers (B2B) located in Europe.
• Manage a variety of tasks, ranging from order entry to stock management, quotation, problem solving, logistics, and to some extent technical help.
• Ensure the coordination between our customers & our headquarters located in the USA.
• Ensure the existing business keeps working flawlessly, and help developing future businesses with both existing and new customers.
• Work closely with the commercial managers to support execution of sales opportunities based on customer feedback and market intelligence.
• Contribute to durable customer-supplier relationships, and guarantee the highest possible level of customer satisfaction

Profil

• Master or bachelor degree.
• At least 2-3 years of experience as Inside Sales Representative in an international environment.
• English and French written and spoken. Knowledge of German, Italian or Spanish is a plus.
• Knowledge of MS office (Word, Excel, Outlook).
• Knowledge of SAP would be a serious asset.
• Strong focus on customer satisfaction and commercial support.
• Ability to be multi-task, prioritize & manage time effectively.
• Structured, organised, solution oriented & highly motivated.
• Team-player able to work autonomously.