C&B Sales Manager M/W/X

Description de l'entreprise

The contemporary Crowne Plaza Brussels Airport is located a stone's throw away from Belgium National Airport and next to the Brussels Ring, which connects to all major capitals in the Benelux. The hotel is part of The Corporate Village which consists of 76,000 m2 office space and is home to many national and international companies. All 315 guest rooms, including a range of suites and a Club Floor, are designed using the latest trends and are the perfect haven of peace. Restaurant memories come from many places. The sights, sounds, scents and, most importantly: the service.

As C&B Sales manager (m/w/x) you are our trusted advisor for clients from creating and developing the lead right up to the invoicing of their event or group booking.

You are a brand ambassador and connect with the internal hotel team to ensure our guests and clients. You have the experience they expect and beyond.

Website : https://www.ihg.com/crowneplaza/hotels/nl/nl/brussels/bruzm/hoteldetail

Description de la fonction

Organise and coordinate direct day to day conference / convention activities

Respond to requests in a timely and correct manner (Crowne Plaza response time of 2 hours)

Follow up on requests and ensure the information is well kept in the CRM system in order to track the status of requests at all times for the purpose of accurate forecasting and increasing conversion. In detail: in the pre-event planning process, consult with the meeting planners the ideal setup, catering options to improve meeting efficiency and productivity.

Initiate and conduct client site inspections

Handle group reservations from request to rooming list to invoicing

Arrange all details of meetings, conventions and events in a timely manner in order to ensure all departments are aware and can organize themselves and their department (Banquet Event Orders)

Analyse post event client satisfaction by conducting phone calls after the event, inform the head of department and work out collectively on any actions that need to be taken accordingly

Proactively seek new business within the business segments of the hotel (for example but not limited to: government, travel agencies, MICE agencies, airlines)

Provide relevant input to improve business goals and productivity, a creative mindset is key to achieve goals

Assist in tasks set out by the Director of Sales and Marketing concerns (for example but not limited to: flyer distribution, improving the hotels or its outlets online presence, set up client meetings, organising client events, submitting corporate RFP'S,... )

Profil

A confident communicator with strong interpersonal skills

Business language and tools

Bachelor's Degree/higher education qualification/equivalent in hospitality or related field Must speak local languages: French, Dutch and English

Well-groomed and professional appearance

Result oriented and driven

Flexibility and willingness to learn new job skills

Avantages du poste

Determined Contract (6 months) with eventual prolongation in view of an undetermined period

Life insurance after 6 months of employment

Health insurance for you and your family members after 6 months of employment

Transportation costs partly reimbursed

One meal per shift

Employee rate at IHG hotels worldwide

Informations supplémentaires

How to apply ?
Please apply by sending your CV + motivational letter to Mrs Veronica Silva, HR Coordinator

E-mail : bruzm.job@ihg.com