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Sopra Steria - Network Security Engineer H/F/X

Référence 4144977 | Créé le 15 novembre 2023

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  • Temps de travail : Temps plein
  • Type de contrat : Contrat à durée indéterminée
  • Famille de métiers : Informatique / Services informatiques

Description de l'entreprise

STERIA belongs to the top-10 European IT Services Companies, with 20.000 employees worldwide. The STERIA portfolio covers the whole range of IT services, from studies to development, implementation and service management. The main clients of Steria Benelux are the European Commission, the Belgian Public Sector, Banking and Utilities.

Description de la fonction

Sopra Steria Group, a major player in consulting, technology services and software publishing in Europe, assists its clients in the successful transformation of their business and information systems. By combining value and innovation in the solutions proposed, and delivering utmost quality and performance in the services provided, Sopra Steria Group positioned itself as a preferred partner for major companies and organizations especially those looking for the best use of digital technology for their development and competitiveness.

Your mission

Incident and request management:
  • Monitor and follow-up incidents and requests reported to I&P Technical Operations team via approved channels (ServiceNow and email)
  • Be able to provide expert level advices to lower support lines of external providers, or internal teams, supporting THE CUSTOMER infrastructure
  • Troubleshoot incident
  • Act as escalation point for critical incident
  • Coordinate efforts from several teams, including external providers, for complex/cross-technologies incident
  • Participate to incident review meetings and service review meetings with service providers
Change management:
  • Submit if necessary, monitor and follow-up changes within team technical scope
  • Be able to provide expert level advices to lower support lines of external providers, or internal teams, supporting THE CUSTOMER infrastructure for change scope, planning and preparation
  • Validate change result performed by external providers
  • Coordinate complex changes if required and requested by THE CUSTOMER management
Project management:  Act as owner of technical aspects of projects and support THE CUSTOMER infrastructure
Problem management : Monitor and follow-up problems within technical scope and provide resolution options to THE CUSTOMER
Capacity, performance and obsolescence management :
  • Monitor, report and analyze technologies within agreed technical scope
  • Provide detailed reports aligned with THE CUSTOMER standard requirements
  • Ensure proper follow-up of the licenses and Certificates used within the technologies in scope

Your profile

Experience with routing and switching : Cisco
Experience with Firewall:
  • CheckPoint
  • FortiNetgate
  • Palo Alto
Experience with VPN and SSL:
  • IPsec based on Fortinet
  • IPS based on Fortinet and Cisco Firepower Palo-Alto
  • SSL Web VPN based on Pulse
Experience with LoadBalancing : F5 (LTM & ASM modules)

We offer

Do you want to be part of a Great Place To Work certified company?
We offer the opportunity to work in a fast growing and dynamic team on challenging national and international projects in different industries. We also offer the opportunity to continuously deepen your knowledge and to further develop your personal competencies.
If you want to boost your career and join a growing European leading IT services company, do not hesitate to check this opportunity and send us your resume.
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Nom de l'employeur
Personne de contact
HR Department Sopra Steria
Mode de présentation
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Site de l’employeur