Support Engineer | Unlock your career potential M/V/X

Description de la fonction

Be a key player in a innovative company to keep operations running smoothly, solve challenges quickly, and deliver exceptional customer experiences

Do you enjoy solving tricky puzzles, keeping systems alive and kicking, and making customers smile?

We're looking for a Support Engineer who's not just great at fixing issues, but also brings energy, structure, and a positive attitude to the table.

Support Engineer - What Will You Do?

• Be the first friendly face for our customers when issues pop up.
• Log, classify, investigate, and resolve incidents (or escalate when needed).
• Keep SLAs on track and tickets moving forward.
• Monitor systems and keep hardware and software happy worldwide.
• Test, troubleshoot, and propose solutions for both HW & SW challenges.

• Work closely with development teams to ensure smooth implementations.

   

Profil

Support Engineer - Who Are You?

• A degree in IT (or equivalent experience).
• Minimum 2 years of experience in a
• Strong problem-solving skills under pressure (you stay cool when others panic).
• Great communication skills, with curiosity to keep learning.
• Solid knowledge of databases (queries), networks (TCP/IP, SSL, HTTP, WiFi, 4/5G), OS (Linux, Windows), and monitoring tools (ELT, Zabbix).
• Experience with DevOps, automation tools (Ansible), and incident management (ITIL).
• Background in software development is a plus.
• Languages: Dutch, French, and English.

• A professional, reliable, and structured work ethic - with a good sense of humor to balance it all.

   

Compétences linguistiques

• Néérlandais (atout)

  • Comprendre : Elémentaire (A)
  • Écrire : Elémentaire (A)
  • Lire : Elémentaire (A)
  • Parler : Elémentaire (A)

Avantages du poste

Support Engineer - What's in It for You

• A role where you'll really add value in a multinational environment.
• Career growth and continuous learning opportunities.
• Competitive salary + extra benefits (meal vouchers, insurance, etc.).
• Flexible hours and remote work options - because life happens.

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