Support Engineer | Start your career in IT M/V/X

Description de la fonction

Solve problems, dazzle users & turbocharge your career! Join an international tech powerhouse in Zaventem.

Are you passionate about technology and love turning tricky issues into "aha!" moments? Do you want a role where every day is different and your impact is immediate? Then read on

Support Engineer - Be the Hero Users Need

• Be the first line of defense for internal and external users: handle tickets via email, calls, and chat.
• Diagnose, troubleshoot, and deliver solutions that make users smile.
• Escalate the tough cases to senior teams when needed.
• Own tickets from start to finish, ensuring top-notch user satisfaction.
• Create handy guides and tips to make life easier for everyone.

• Contribute to continuous improvement of our support processes.

   

Profil

Support Engineer - Who We're Looking For

• Degree in IT or equivalent experience.
• Minimum 2 years of experience.
• Fluent in English + Dutch (French is a bonus!).
• Solid skills in Windows, Active Directory, Microsoft 365, and ticketing tools.
• Service-minded, patient, and excellent communicator.

• Team player, proactive, and eager to learn.

   

Compétences linguistiques

• Néérlandais (atout)

  • Comprendre : Elémentaire (A)
  • Écrire : Elémentaire (A)
  • Lire : Elémentaire (A)
  • Parler : Elémentaire (A)

Avantages du poste

Support Engineer - Why You'll Love It Here

• Join a leading international tech company in Zaventem.
• Real career accelerator with plenty of growth opportunities.
• Competitive salary + extra-legal benefits.
• Fun, collaborative, and stimulating team environment.

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