Trouble Shooter M/V/X

Description de la fonction

Who are we looking for?

We are looking for a driven Trouble Shooter to strengthen our Maintenance & Engineering team.

Follow-up & coordination on technical troubleshooting requirements in the daily operation of the Brussels Airlines fleet whilst taking ownership of non-standard troubleshooting or complex technical irregularities. Monitor aircraft & predictive systems to prevent recurrency, negative trends or AOG risks.

The Trouble Shooter, reports to the CAMO MCC Manager (functional) & to the P145 Planning Manager (disciplinary).

Your responsibilities

• Performs trouble shooting services in accordance with the MOE, CAME, Pro X, OEM data & in compliance to NAA & EASA regulations.
• Ensures communication links between the P145 Operation Manager, MCC Manager, Maintenance Controller (MCC), Engineering, Planning, Training & Maintenance Engineers.
• Performs ad-hoc and in-depth troubleshooting with a systematic approach (eg. ad-hoc shop visit report screening).
• Provides technical assistance to flight crew and maintenance staff.
• Coordinates all received information regarding technical problems in the daily operation.
• Monitors A/C Systems using specific tools (eg. Aviatar, FDM data, ECTM, Labo results), post flight reports & open workorders, to discover negative trends, recurrency or AOG risks.
• Close follow-up & in-depth screening of MEL Items for next troubleshooting steps.
• Create, follow-up & solve troubleshooting cases for individual aircraft and repetitive problems, as required.
• Support the engineering department with field experience.
• Follow-up of 'Electronic Pending Shelf'.
• Brief/debrief line maintenance engineers & mechanics concerning technical problems and actions therefor.
• Monitors troubleshooting actions performed by maintenance.
• Recommends and/or supports improvements in close cooperation with Engineering.
• Takes over troubleshooting ownership in case of non-standard or complex technical irregularities.
• Records new or complex problems with a final resume (Technical Case Manager).
• Reports deficiencies or developing fleet wide problems to Engineering.
• Reports deficiencies in the daily operation to the MCC Manager & Maintenance Controller.
• Reports organisational, training & development deficiencies within the Troubleshooting department to the P145 Planning Manager.
• To participate in the continuous improvement process via your superior.

Profil

Your profile

At Brussels Airlines, we believe in making people grow. Therefore, we are not looking for white ravens: we are looking for people that match with our company's goals and culture, and that can elevate us to even higher heights.

• Bachelor degree in Aeronautical, Mechanical, Electrical Engineering OR equivalent relevant experience in aircraft maintenance (EASA Part 66 License)
• Minimum 5 years of B1/B2 (OR equivalent relevant) experience
• Good knowledge of EASA Part M, Part-145, Part-66
• Holder of (active) aircraft type ratings operated by Brussels Airlines is a plus
• Good communication skills, ability to prioritize, ability to work independently or as part of a team, reliable and motivated, good time management skills
• Comprehensive negotiation & communication skills in English (written & spoken)
• Very well developed analytical skill (problem solving)
• Ability to approach a situation/problem in a structured, methodical & logical way
• Operational awareness
• Able to work under time pressure
• Excellent decision making skills
• Strong personality
• Proficiency in the use of MS Office applications
• AMOS knowledge is a plus

Compétences linguistiques

• Anglais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

Avantages du poste

What's in it for you?

• Never a dull day: a challenging job in aviation, where entrepreneurship, collegiality and a hands-on spirit are at the heart of our approach.
• Awesome colleagues: a talented, international team fully dedicated to soaring to new heights together in an empowering environment. Experience the combination of the freedom to make the role your own and excellent teamwork!
• Continuous personal and professional development: enjoy broad training possibilities in both the academy as in the Lufthansa Group network. Seize the opportunity to experience a colleague's job. Or take advantage of Lufthansa Group's international career opportunities!
• Travel discounts: you and your family can explore the world at very attractive flight and hotel rates. And even for your friends you can fix special deals!
• A people-oriented environment with more than 3500 colleagues and more than 60 nationalities. At Brussels Airlines, there is room for everyone - but not for discrimination. Diversity and inclusion are celebrated, and we do everything to create a company culture that feels like coming home.

And of course, we offer the more general perks:

• Shift work and weekend work (no night shift)
• An attractive salary, in line with your experience and competences, with a flexible reward plan that allows you to further optimize part of your salary
• Meal vouchers
• Eco vouchers
• Health insurance for you and your family at favourable rates
• Pension insurance, including insurance coverage of 2 years in case of long-term illness
• "Benefits at work" employee discount platform
• 21 vacation days + extra seniority holidays

Ready to join our good company? Apply now!

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