Operations Manager Workforce Planning (M/F/X) M/V/X

Description de la fonction

As Operations Manager Planning (M/F/X), you are responsible for efficiently managing and developing the activities within your department. You ensure that the strategic objectives of your department are achieved within the established timelines and budget. You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of Planning Officers and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. In addition, you lead projects with strategic impact both within and beyond the scope of your department.

You play a central role in shaping and optimizing planning and capacity management across the organization. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. Your responsibilities cover a broad range of domains, including strategy, performance management, people leadership, stakeholder collaboration, budget control, and project management.

1 Strategy:

• You translate the organization's and division's strategy into a concrete strategy for your department.
• You turn organizational objectives into clear goals for your team and employees.
• You define individual responsibilities for key functions within your department.
• You communicate strategy and objectives clearly and convincingly within your team.
• You advise the Workforce Planning Director on strategic decisions.
• You closely monitor market developments related to planning needs and practices, and translate these into opportunities for Vinçotte.
• You actively contribute to evaluating and adjusting cross-divisional planning processes and initiate improvement projects to sustainably and innovatively optimize the quality and efficiency of planning and service delivery.

2. Performance Management:

Organizational Activities:

• You are responsible for developing, implementing, and continuously improving the planning strategy.

People Management:

• You foster a climate of trust and collaboration within your department and across divisions, continuously building a positive team spirit.

Stakeholder Management:

• You work actively with Operations Managers, Operational Team Leads, and Customer Services to align planning with business and customer needs.

Budget Management & Realization:

• You monitor your department's financial results, identify deviations, and make adjustments as needed to achieve objectives.

3. Project Management:

• You take on the role of project manager for both divisional and cross-divisional/team-wide projects aimed at optimizing planning, capacity management, and process design for Vinçotte or Kiwa.
• You implement innovative solutions and new technologies.
• You are responsible for drafting project plans, monitoring deadlines and budgets, and ensuring project goals are met.

Profil

Education: Master's degree in Engineering, Business Administration, Management, or a related field.

Experience:

• 8 years of relevant experience in operations, planning, workforce/capacity management, or process optimization.
• Proven experience in leading teams and driving cross-departmental projects.
• Strong background in performance monitoring, KPI management, and continuous improvement.
• Experience with planning systems and planning processes in a complex environment and transformation projects is a must

Languages: Native in Dutch or French, with a good command of the other language, and a strong working knowledge of English.

Competences:

• Strong leadership and people management skills, with the ability to inspire, coach, and develop teams.
• Excellent analytical and problem-solving skills, with the capacity to translate data into strategic insights.
• Strategic and problem-solving mindset, able to see the big picture while balancing operational priorities.
• Able to switch easily between strategic and operational level of thinking and actions.
• Strong stakeholder management and communication skills, able to align diverse interests.
• Results-oriented and proactive, with a focus on efficiency, quality, and customer satisfaction.
• Change-minded and comfortable with digital transformation and innovation.
• Solid project management skills: planning, prioritizing, monitoring budgets, and achieving objectives.

Compétences linguistiques

• Français (atout)

  • Comprendre : Indépendant - (B1)
  • Écrire : Indépendant - (B1)
  • Lire : Indépendant - (B1)
  • Parler : Indépendant - (B1)

• Anglais (atout)

  • Comprendre : Indépendant - (B1)
  • Écrire : Indépendant - (B1)
  • Lire : Indépendant - (B1)
  • Parler : Indépendant - (B1)

• Néérlandais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

Avantages du poste

Interested in joining our teams?

Great! We can promise you that with us you...

• can count on our Vinçotte community: enthusiastic and driven colleagues
• get the chance to develop and expand your own expertise
• learn to work objectively, but are also allowed to think out-of-the-box
• sign up for a job with impact: your voice helps determine our policy
• contribute daily to a safe and efficient society
• can count on an attractive salary supplemented with a company car, extra-legal benefits (meal vouchers, extra vacations, etc.).

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