Customer Service Administrator (temporary) M/V/X

Description de l'entreprise

Our client is a global leader in the packaging industry with offices worldwide. For the office in Groot-Bijgaarden, they are seeking a temporary colleague to support the Customer Service Operations team across Europe.

The company is recognized for its expertise, client-focused approach, and sustainable, eco-friendly solutions and products.

Core values: Internal collaboration, open and transparent policies, commitment to employee growth & positive interactions with internal and external teams.

Description de la fonction

The successful candidate will report to the Customer Service Operation Support Team Leader and be responsible for:

• Delivering high-quality service administration for a defined CSO area.
• Managing internal orders and follow-up.
• Handling intercompany and customer billing for Service Engineers.
• Preparing administration for customer training.
• Managing and following up on service contracts.
• Ensuring compliance with global standards and local requirements.
• Supporting travel arrangements for Service Engineers.
• Contributing to continuous improvement and best practice implementation.

Profil

A successful Service Administrator should have:

• Minimum 2 years of administration experiences.
• Strong organizational and multitasking skills.
• Is great in numerical and analytical skills and is able to handle complex subjects.
• Loves working in dynamic and challenging environment.
• Service Minded and good cooperation with other departments and colleagues.
• Self-driven, independent personality.
• Excellent communication and customer service abilities.
• Highly proficient in spoken and written English, Dutch and /or French.
• Good computer skills (MS office, Outlook, .) Knowledge of SAP is a big plus.

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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