Credit Collection Specialist - EN - Brussels M/V/X

Description de l'entreprise

Our client is a global nonprofit organization with offices in Brussels.

Description de la fonction

• Monitor accounts receivable and identify overdue accounts
• Contact customers via phone and email regarding outstanding invoices
• Negotiate payment plans and suitable repayment dates
• Resolve billing issues, customer disputes, and complaints
• Collaborate with internal departments to follow up on disputes
• Maintain and update credit collection records and reports
• Analyze customer financial status to assess credit risk
• Work with sales teams on non-paying customers and review processes
• Prepare regular reports on unpaid accounts and repayment progress
• Promote credit management awareness and ensure efficient processes

Profil

• Bachelor's degree or equivalent by experience
• Fluency in English and Arabic, any other language is a plus
• Minimum 3 years of proven experience in Collection/Credit Management environments
• Proficiency in the Microsoft Office suite, especially Excel
• Excellent interpersonal skills, including diplomacy and tact
• Excellent written and verbal communication skills and the ability to adjust the communication style to the stakeholder

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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