Parts/Service Advisor M/V/X

Description de l'entreprise

Inchcape is the leading global automotive distributor operating in 39 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.
Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. 
We're a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more visit www.inchcape.com
In Belux we proudly represented leading brands like Toyota, Lexus, BYD, driving success in automotive distribution and retail.

Description de la fonction

Do you want to develop world-class skills, build a brilliant career, and thrive within a highly supportive team? Join Inchcape Belux, part of Inchcape's global network. 
You'll play a key part in growing a global business that's transforming our industry, working with the world's leading automotive brands, and delivering great experiences for our customers.
Our Toyota Aftersales team is seeking a Parts/Service Advisor to join our team in Zaventem. In this position, you will be responsible ordering, receiving and managing parts and accessories for the different services. You also handle reporting, returns, sales and administration while following the company's procedures.
What you'll do
* Place and follow up orders for the different departments.
* Report the arrival of BO parts to the relevant team.
* Receive, sort, store and manage spare parts inventory.
* Organize and monitor the return of parts and liaise with transporters in case of issues.
* Stay up to date with daily information on new accessories, models, technical updates and service campaigns.
* Handle counter sales of parts and accessories.
* Manage reception and invoicing, ensuring compliance with internal procedures and guidelines.

Profil

To be successful in this role you will be:
* Strong interest in the automotive sector; experience is an advantage.
* Dynamic, accurate, organized and proactive.
* Customer-focused and committed to delivering quality.
* Analytical mindset with problem-solving skills and the ability to escalate issues when needed.
* Knowledge of inventory management software (ideally ERP SAP or Incadea) and MS Office.
* Fluent in French and Dutch; English is a plus.

Compétences linguistiques

• Néérlandais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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