Customer Care FR / EN M/V/X

Description de l'entreprise

Our client is based in Brussels.

Description de la fonction

A Customer Care FR / EN at our client would have the following responsibilities:

• Follow process from order to cash for your customer to provide excellent quality of service to customers.
• Provide informations and solutions for inquiries about products, logistics or contracts for your customers.
• Collaborate with concerned departments to find the best solution possible for your customers.
• Act as Single point of Contact for customer inquiries in your area.
• Work on process improvements projects within the department.

Profil

The ideal Customer Care FR / EN for our client would have the following skills :

• At least 3 years working experience.
• Fluency in French & English. Dutch would be a great plus.
• Advanced knowledge of MS Office tools and with a ERP (SAP or else).
• Great communication skills.
• Team player & analytical mindset.

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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