e-Banking Advisor - Brussels - /X M/V/X

Description de l'entreprise

Our client is a medium-sized organization operating in the financial services sector. They are committed to delivering high-quality banking and financial services to their clients, with a focus on innovation and customer satisfaction.

Description de la fonction

As an e-Banking Advisor your responsibilities are:

• Provide expert support to clients on various e-banking services and platforms
• Assist customers in resolving issues related to online banking
• Guide clients through the process of accessing and managing their accounts online
• Ensure a high level of customer satisfaction by delivering clear and accurate information
• Identify opportunities to improve the user experience on e-banking platforms
• Maintain accurate records of client interactions and follow up when necessary
• Stay updated on the latest trends and developments in the financial services industry

Profil

A successful e-Banking Advisor should have:

• A Bachelor or Master degree in any field
• Very good command of French and Dutch. English is a plus
• Experience or interest in the financial services industry
• Excellent problem-solving and communication skills
• A client-focused approach with attention to detail
• Ability to work effectively in a fast-paced environment in Brussels

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)