Sales Support - FR/EN - Nivelles M/V/X

Description de la fonction

Our client is based in Nivelles.

As a Junior Sales Support at our client, you will be in charge of the following responsibilities:

• Ensure customer satisfaction by managing administrative requests with timely and accurate responses.
• Execute administrative export procedures.
• Arrange client visits (transfers, samples, meals, internal communication, etc.).
• Coordinate product launches with clients and monitor retro-planning to alert colleagues of potential delays.
• Support Sales by preparing commercial offers.
• Assist the Finance team with payment follow-ups to ensure timely customer payments.
• Address pricing disputes, complaints, and customer penalties in collaboration with other departments.
• Communicate customer and Sales Department needs internally and provide feedback to the Sales team.
• Share updates from internal departments (Production, R&D, etc.) with customers and/or sales representatives.
• Contribute to other ad-hoc tasks as needed.

Profil

The ideal Sales Support at our client would have the following skills:

• A bachelor's degree or equivalent experience.
• Experience with an ERP.
• Excellent communication skills.
• Fluency in French / English is mandatory (C1 / C2 level).
• Ability to multitask is a great plus.

Avantages du poste

• Varied responsibilities.
• Join a company that is still growing in Belgium.
• Take part in multiples internal projects.

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