Client advisor M/V/X

Description de l'entreprise

This role is with a well-established, medium-sized company operating in the insurance sector. The organisation is known for its expertise and its commitment to providing exceptional customer support.

Description de la fonction

As a Client Advisor, your responsibilities are:

• Providing personalized advice to clients regarding insurance products and services.
• Managing client accounts and ensuring all documentation is up-to-date.
• Handling inquiries and resolving client issues promptly and professionally.
• Collaborating with internal teams to deliver seamless service to clients.
• Processing claims and ensuring compliance with company policies.
• Identifying opportunities to improve client satisfaction and loyalty.
• Keeping accurate records of all client interactions.
• Staying informed about industry trends and insurance regulations.

Profil

A successful Client Advisor should have:

• Strong communication and interpersonal skills.
• Knowledge of the insurance sector or a willingness to learn.
• Attention to detail and a solution-oriented mindset.
• Proficiency in relevant software and tools.
• Ability to manage multiple tasks efficiently.
• Fluency in English and/or other local languages.

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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