Head of Property Management M/V/X

Description de la fonction

Our client is a leading real estate investor, developer, and operator, managing a high-value portfolio of office and mixed-use properties in Belgium and Luxembourg. The organisation is recognised for its strong commitment to sustainability, innovation, and urban regeneration, developing workspaces that combine flexibility, efficiency, and environmental performance.

• Lead the operational management and maintenance of the real estate portfolio, ensuring optimal building performance and tenant satisfaction.
• Develop and execute the strategic property management plan, including technical renovations, energy upgrades, and environmental certification initiatives.
• Oversee structural refurbishments, safety compliance, and preventive maintenance programs.
• Drive energy efficiency and ESG performance, ensuring the portfolio meets evolving environmental standards.
• Monitor and improve tenant satisfaction through a proactive, customer-centric approach.
• Manage and control tenant service charges, budgets, and quarterly reporting.
• Ensure full legal and regulatory compliance by coordinating inspections and addressing audit findings.
• Negotiate, implement, and supervise service contracts covering maintenance, cleaning, safety, and building operations.
• Define and monitor KPIs, operational processes, and quality standards across the property management function.
• Lead, inspire, and develop a team of approximately six Property Managers, promoting collaboration and high performance.

Profil

• Higher education degree in Real Estate, Engineering, or a related technical or management field.
• Minimum 5 years of experience in property management, facility operations, or asset management within a comparable environment.
• Proven leadership, strategic planning, and stakeholder management capabilities.
• Broad technical understanding of building systems, including both hard and soft facility services.
• Added expertise in energy management, sustainability, or building technologies is a strong asset.
• Bilingual French/Dutch, with solid command of English.
• Highly organised, autonomous, and analytical, with a strong customer-oriented mindset.
• Excellent computer skills, especially Microsoft Office and digital facility management tools.

Avantages du poste

• A competitive compensation package with bonus potential and extra-legal benefits.
• Opportunity to influence the operational strategy of a high-profile real estate portfolio.
• Work within an innovative, sustainability-driven organisation committed to employee well-being.
• Access to training, professional development, and leadership opportunities.
• A collaborative environment that values initiative, accountability, and innovation.

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