Field Service Technician (F/M) H/F/X
Référence 5680679 | Créé le 11 décembre 2025
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The Services Technician (F/M) will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Grow With Us - Your Responsibilities : Provide service and customer support during field and inhouse visits or dispatches Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports Ensure the timely and correct documentation of processes Operate vehicle in a safely manner and use field automation systems Follow all company's filed procedures and protocols Cooperate with technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations / briefings Contact customers concerning processes of the customer file Build positive relationships with customers
- Temps de travail : Temps plein
- Type de contrat : Durée indéterminée
- Famille de métiers : Transport et logistique / Soutien à la production
Description de la fonction
We are looking for a Field Service Technician (F/M) based in Belgium, ideally near Bruxelles/Gant.
The Services Technician (F/M) will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Grow With Us - Your Responsibilities : Provide service and customer support during field and inhouse visits or dispatches Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports Ensure the timely and correct documentation of processes Operate vehicle in a safely manner and use field automation systems Follow all company's filed procedures and protocols Cooperate with technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations / briefings Contact customers concerning processes of the customer file Build positive relationships with customers
Profil
What will convince us : Technical degree in chemistry, biology, physical measurements or similar Minimum 2 years of proven field service experience Ability to troubleshoot, test, repair and service technical equipment Ability to work flexible shifts and to adapt to changing work schedules High customer orientation Team spirit Familiarity with mobile tools and applications Good command of spoken and written EnglishCompétences linguistiques
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Français (atout)
- Comprendre : Expérimenté - (C1)
- Écrire : Expérimenté - (C1)
- Lire : Expérimenté - (C1)
- Parler : Expérimenté - (C1)
Envie d'en apprendre davantage sur ce métier ou sur un métier proche de celui-ci ? Parcourez toutes les informations utiles sur Panorama des métiers. Panorama des métiers
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Si vous avez une remarque sur cette offre, n'hésitez pas à nous la communiquer via ce formulaire de contact.
Attention, un employeur ne peut pas vous demander de lui communiquer des données sensibles. En savoir plus.
Si vous avez une remarque sur cette offre, n'hésitez pas à nous la communiquer via ce formulaire de contact.
Comment postuler ?
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Nom de l'employeur
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STEPSTONE
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Personne de contact
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Belgium Stepstone
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Mode de présentation
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postuler via le site Web
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Website
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Site de l’employeur |