Senior Specialist Business Development Service Product H/F/X

Description de l'entreprise

Toyota Insurance Management SE (TIM) has been acting as Toyota's Insurance competence centre for nearly 20 years. Based in most European markets, TIM supports Toyota Motor Europe, its National Marketing & sales companies and retailers with Value Chain and Insurance products.

For Toyota, Quality is a way of life.  Nothing is so good that it cannot be made better, that is why we strive for continuous improvement in everything we do. This basic principle for us is called: "KAIZEN" and is what guides us in our pursuit of best Quality and the delivery of unparalleled customer's satisfaction and customer retention. 

Description de la fonction

Your responsibilities:

Business development

• Support Toyota Motor Europe (TME) in delivering Service Products strategy to National  Marketing Sales Companies (NMSC)
• Support NMSC's in building their local Service Products strategy
• Secure internal alignment with TME sales, Value Chain, A&F, Marcom, Legal,...

Operational support

• Follow-up Service Products performance (loss ratios) and approach markets with high loss ratios to take corrective action

                > Analyse reporting on various levels (country, brand, model, failed part,..)

                > Work closely with TIS Belgium Business Intelligence (BI) team to create visualizations in PowerBI to support this task

                > NMSC coaching and follow-up

• Prepare annual Service Products pricing review
• Support TME to build annual Service Products budget
• Create and define new products/prices in TME's Central Warranty System, Service Products Portal, National Parts Administration, National Parts Pricing System and Master Product ID file
• Validate reports create bu Business Intelligence team
• Reconcile monthly financial reporting to TME A&F
• Make sure that reported contract registrations have been correctly invoiced (In Oracle)
• Negociate and administer Roadside Assistance schemes/pricing with Roadside Assistance partners
• Make sure all Service Products schemes are implemented and managed in a legally compliant way
• Handle ad-hoc requests to support Senior Manager Service Products & TME Value Chain department

Profil

Your profile:

• Master Degree or up to 8 years of working experience
• Business oriented education or experience
• Good communication and presentation skills (oral and written)
• Fluency in English (oral and written)
• Able to work in an independant and hands-on manner
• Able to work with different stakeholder (business, IT, finance) from different cultures
• High level of affinity and knowledge of BI technolgy, preferably with PowerBI
• Prepared to work from TIS Brussels office at least 3 days/week

Compétences linguistiques

• Anglais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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