Customer Service Officer (Part-Time Position) M/V/X

Description de l'entreprise

Our client is based next to Halle / Hal.

Description de la fonction

As a Customer Service Officer (Part-Time Position), you will be in charge of the following responsibilites :

• Respond promptly and professionally to customer inquiries via phone and email.
• Provide accurate information about products and services to clients.
• Process customer orders and ensure timely delivery of services.
• Maintain and update customer records in the system.
• Resolve customer complaints and escalate issues when necessary.
• Collaborate with internal teams to meet customer needs effectively, whether it's logistics, finance or production teams.
• Track customer interactions and prepare reports for management.
• Support the sales team with administrative tasks as needed.

Profil

The ideal candidate for Customer Service Officer (Part-Time Position) at our client would have the following skills:

• Educational background in business, customer service, or a related field.
• Experience in customer service or sales support roles.
• Strong communication and interpersonal skills.
• Proficiency in relevant software and CRM tools.
• Attention to detail and excellent organizational skills.
• Ability to work effectively in a team environment.
• Fluency in French & English. Dutch is a plus !

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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