Road transportation associate FR/ANG H/F/X

Description de l'entreprise

Our client is a global, market-driven company that develops specialty chemical solutions to enhance the quality, performance, and value of its customers' products while reducing their environmental impact

Description de la fonction

• Plan, coordinate and execute daily road shipments (domestic, intra-EU, export) for LTL, TL, bulk truck and rail modes, as well as internal transport between factories, warehouses and subcontractors.
• Ensure comprehensive tracking of shipments: from loading to delivery, according to established processes.
• Track transport orders daily with carriers, loading sites and customers, while maintaining close contact with customer service, planners and other internal stakeholders.
• Create and update transport orders in SAP: create costs, provisions, check invoices and ensure consistency with negotiated rates.
• Contact carriers to clarify billing discrepancies, request credit notes or adjust orders, and validate payments.
• Issue the necessary documents for the transport of goods: transport orders, shipping invoices, documents required on request.
• Detect, anticipate and analyse transport issues, propose solutions and contribute to the monitoring of performance indicators (KPIs).
• Create SCARs (Supplier Corrective Action Requests) for carriers when necessary.
• Manage the recording of delays, follow up and communicate when loading schedules cannot be met.
• Collaborate with the Customer Assistance department to follow up on complaints.

Profil

• Experience in logistics operations.
• At least 3 years of experience in logistics operations.
• Knowledge of conditions and regulations for the transport of dangerous goods.
• Must be able to work in a dynamic environment where attention to detail, the ability to prioritise, organise and persevere are essential.
• Must have strong interpersonal skills and professionalism. This position involves regular contact with members of the logistics team, internal customers and business partners.
• Demonstrable proficiency in SAP and MS Office tools.
• Enthusiastic, diplomatic and excellent organisational and problem-solving skills.
• Team player.

Role-specific behavioural competencies

• Customer focus
• Results orientation
• Planning
• Cooperation
• Execution
• Openness
• Communication
• Adaptability

Compétences linguistiques

• Anglais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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