IT Officer | 1st & 2nd Line Support M/V/X

Description de la fonction

Our partner, a leading company in Belgium, is looking for a junior/medior IT Officer to join their team of 5 talented IT engineers.

A multicultural environment where you will be coached and trained, all while putting in practise your expertise.

IT Officer - The Role

• Provide 1st and 2nd line support to end users across multiple offices.
• Troubleshoot hardware, software, and basic network issues (laptops, printers, mobile devices, VPN, Wi-Fi).
• Install and configure workstations, operating systems, and standard business applications.
• Manage user accounts and permissions (Active Directory / Microsoft 365).
• Escalate complex incidents to 3rd line or vendors while ensuring SLA follow-up.
• Support onboarding/offboarding and IT equipment lifecycle management.

• Contribute to IT documentation, security practices, and continuous improvement.

   

Profil

IT Officer - The Profile

• 1 to 4 years of experience in IT support or service desk roles.
• Good knowledge of Windows, Microsoft 365, and Active Directory.
• Basic understanding of networking concepts (TCP/IP, DNS, VPN).
• Customer-focused, proactive, and solution-oriented.
• Able to work independently and as part of a team.

• Fluent in English and French and Dutch.

   

Compétences linguistiques

• Néérlandais (atout)

  • Comprendre : Elémentaire (A)
  • Écrire : Elémentaire (A)
  • Lire : Elémentaire (A)
  • Parler : Elémentaire (A)

Avantages du poste

IT Officer - The Offer

• International and multi-site IT environment.
• Training and coaching.
• Opportunities to grow technically and professionally.
• Collaborative team with room for autonomy.
• Competitive salary package aligned with experience.

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