Talencia Consulting - Project Manager H/F/X

Description de l'entreprise

Talencia is a Belgian recruitment consultancy specialized in providing permanent & freelance IT staffing. Talencia's name reflects our commitment to you - a business partnership designed to make the best match between clients and talents. Our experienced recruitment consultants have an extensive knowledge in the IT field. They will work in close collaboration with you in order to provide you with the highest quality service. We at Talencia understand the needs and expectations of both our clients and talented IT professionals seeking contract work. We consider every assignment as unique and experience has taught us the importance of flexibility, in order to adapt to client's requirements in a rapidly evolving market trends. Through a dedicated and bespoke candidate service, Talencia works with you, to find the company/organization to match your career aspirations and talents

Description de la fonction

Context

We are looking for a Project Manager to lead a new strategic customer loyalty initiative within the retail sector, including the development of a web platform and a mobile application.
The role is strongly business- and marketing-oriented, with a focus on customer engagement, Omnichannel experience, and value creation.

Mission

• Manage digital projects related to customer loyalty and retail marketing
• Drive projects end-to-end: ideation, planning, execution, go-live, and follow-up
• Ensure delivery on scope, timeline, budget, and quality
• Coordinate marketing, business, IT, and external partners
• Manage risks, changes, and dependencies
• Lead testing phases and user acceptance with business teams
• Ensure alignment with PMO standards and governance
• Customer & Marketing Focus
• Translate retail marketing and loyalty strategies into digital solutions
• Work on customer journeys, Omnichannel engagement, and mobile usage
• Actively propose improvements to enhance customer experience and retention

Profile

• 5+ years of experience in digital or IT project management
• Strong experience in retail digital projects (web and mobile)
• Background in customer loyalty, CRM, or marketing platforms
• Familiar with Agile methodologies and modern digital ecosystems
• Excellent communication and stakeholder management skills
• Proactive, customer-centric, and results-oriented mindset

Compétences linguistiques

• Anglais (atout)

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• Français (atout)

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• Néérlandais (atout)

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