Customer Operations Specialist (Trilingual) M/V/X

Description de la fonction

Our client is a well-established company within the insurance industry, known for its commitment to providing high-quality services.

As a Customer Operations Specialist (Trilingual) your responsibilities are:

• Manage and process customer inquiries and requests effectively.
• Handle client files from A-Z.
• Coordinate with internal teams and external stakeholders.
• Provide clear and professional communication in Dutch, French, and English.
• Maintain a high level of customer satisfaction through excellent service delivery.
• Analyze customer feedback and suggest improvements where necessary.

Profil

A successful Customer Operations Specialist (Trilingual) should have:

• Fluency in Dutch, French, and English (both written and spoken).
• Strong team-oriented mindset.
• Experience with admin work + client contact.
• Attention to detail and ability to work under pressure.
• Proficiency in using customer management systems and tools.
• A proactive and solution-oriented mindset.

Avantages du poste

Our customer offers you:

• An attractive salary package between EUR 31500 and EUR 38500.
• Meal vouchers, insurance benefits, and transport allowance.
• The possibility to work remotely.
• Opportunities for professional growth and development.
• A permanent position in a big company within the insurance industry.

If you are passionate about customer operations and are excited to work in Brussels, apply today to become a part of this reputable organization in the insurance sector.

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