Resident Service Engineer M/V/X

Description de la fonction

Ready to put your expertise in robotics and automation to work for smarter packaging. and an even better customer experience?

Packsize is an international automation company founded in 2002, specializing in smart and sustainable packaging solutions. With operations in the United States and Europe through four offices, Packsize supports its clients in designing more efficient packaging processes, from packing to unpacking.

At Packsize, packaging is never just about a box. It's about designing tailor-made solutions while addressing real challenges related to performance, sustainability, and customer experience.

This vision of "Smart Packaging" is built on five pillars: Sustainable, Modular, Adaptive, Reliable, Technological.

Why join Packsize?

• A key on-site role: You are the technical point of contact on site, working autonomously, with a direct impact on machine performance and customer satisfaction.
• Innovation and technology: Work with state-of-the-art automated and robotic systems at the heart of smart packaging.
• Autonomy and ownership: Packsize relies on trust and freedom of action to help you develop your skills and take initiative.
• A committed international company: A global leader in packaging automation, strongly committed to sustainability and raising awareness among its partners.

Among its clients: Walmart, IKEA, DHL, Amazon, Nike, Adidas. and Skechers! And it is mainly to support this last client that we are looking for a Resident Service Engineer, based in Liège.

As a Resident Service Engineer, you are present on site at Skechers 5 days a week, during daytime hours. You supervise a highly automated Packsize machine integrating mechanics, robotics, and automation. Your main responsibilities: Install, configure, and commission Packsize equipment at the Skechers site Perform preventive and corrective maintenance (mechanical, electrical, automation, robotics) Diagnose breakdowns, intervene quickly, and minimize downtime Manage spare parts requirements and stock follow-up Train Skechers teams on machine use, safety, and first-level maintenance Document interventions and report technical information in a structured way Work closely with other Packsize Service Engineers and internal teams (engineering, support, product) Contribute to continuous improvement of machines, processes, and technical documentation Team You are the only on-site Resident Service Engineer, but never isolated. You remain in close contact with a team of around ten Service Engineers working for other clients. Your manager is Harco, Field Service Manager Europe, based in the Netherlands. He is known for his trust-based management style, availability, open-mindedness, and strong listening skills.

Profil

Your background and technical skills: Education in electromechanics with more than 3 years' experience in troubleshooting and maintaining complex electromechanical systems (junior profiles will also be considered) Strong command of mechanical and electrical hand tools Ability to read technical drawings and wiring diagrams and work autonomously Basic knowledge of PLC systems (e.g. Siemens, Allen-Bradley) and industrial sensors (an asset) Knowledge of Microsoft Office (Excel, Word) Excellent command of French (contact with Skechers) and English (contact with Packsize) (must) Your personality and soft skills: Autonomy, organization, and prioritization Customer- and solution-oriented mindset Strong interpersonal skills and clear communication Pedagogical approach Resourcefulness and ability to seek out information

Compétences linguistiques

• Néérlandais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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