MEMBERSHIP ADMINISTRATION OFFICER H/F/X

Description de l'entreprise

Our client is in the sector of lobbying in Europe. 

Description de la fonction

We  are  looking  for  an  enthusiastic  administration  professional  to  join  our  membership  department to help achieve our goals.  You will support our data management efforts and help us to develop and implement membership retention strategies. 

One part of your role will be to ensure our membership data is entirely up to date, and in line with best practices for data management. You will also provide administrative support in different stages of our membership campaigns, particularly with respect to membership retention  and  following  up  on  invoices.  Your  insightful  contribution  will  help  develop, expand and maintain our membership base. 

Responsabilities:

? Oversee and execute entire membership, exhibition and sponsorship invoicing process  

? Follow up with members and sponsors to ensure timely payment of invoices 

? Become  fully proficient with CRM  (Customer Relationship Management system), and liaise efficiently with CRM provider 

? Ensure our client member data and national authority data is fully updated

? Fully responsible for data sanity checks 

? Support membership team with daily administrative tasks 

? Oversee new-member onboarding process

? Ensure that all work is done in a GDPR compliant manner 

? Provide support for member meetings

Profil

Requirements:

?Strong desire to learn along with professional drive 

? Experience in billing and knowledge of basic accounting rules 

? Excellent communication skills and phone manner 

? Native or near native-level English level and a excellent level in French or Dutch 

? Familiarity with marketing computer software and CRM tools 

? High attention to detail and respect for data management procedures

Compétences linguistiques

• Anglais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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