Trilingual Mutual Insurance Officer - Brussels /X) M/V/X

Description de l'entreprise

Our client is a well-established business services provider in the insurance industry. They are a medium-sized organisation known for their commitment to delivering reliable and efficient services to their clients.

Description de la fonction

As a Trilingual Mutual Insurance Officer your responsibilities are:

• Manage and process mutuality-related claims and applications efficiently.
• Provide accurate and timely advice to clients regarding insurance policies.
• Maintain accurate records of client interactions and transactions.
• Collaborate with internal teams to ensure seamless service delivery.
• Respond to client inquiries via phone, email, and in-person meetings in three languages.
• Ensure compliance with regulatory standards and company policies.
• Identify opportunities to improve processes and enhance client satisfaction.
• Support the department in achieving its operational goals.

Profil

A successful Trilingual Mutual Insurance Officer should have:

• Proficiency in French, Dutch, and English.
• Knowledge of the insurance industry and mutuality-related processes (2 years of experience).
• Strong organisational and administrative skills.
• Attention to detail and accuracy in handling sensitive information.
• Customer-oriented mindset with excellent communication skills.
• Ability to work efficiently in a fast-paced environment.
• Proficiency in relevant computer systems and tools.

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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