Front-End Collection Advisor (M/F/X) M/V/X

Description de la fonction

Our client major financial services company with a modern service center and a strong focus on customer guidance. They are well-established and specialize in banking and financial services, providing a structured and professional environment for their employees.

As a Front-End Collection Advisor, your responsibilities are:

• Communicate with customers to resolve outstanding payments efficiently and professionally.
• Advise clients on payment plans and available solutions.
• Explain financial products and procedures clearly.
• Collaborate with internal departments to resolve any discrepancies.

Profil

A successful Front-End Collection Advisor should have:

• Strong communication skills, in Dutch and French.
• Analytical and solution-driven.
• A customer-focused mindset with problem-solving abilities.

Avantages du poste

Our customer offers you:

• Competitive salary with monthly bonus opportunities.
• Comprehensive internal training on systems and procedures.
• An opportunity to work in a professional environment in Bruxelles.

If you are ready to take the next step in your career as a Front-End Collection Advisor, apply today to join this exciting opportunity in the financial services industry!

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