Partner Account Manager - Home Assistance - Belgium M/V/X

Description de l'entreprise

Our client is a well-established, fast-growing service provider operating in the home assistance, repair, maintenance, and installation sector. Active in several European markets, the company supports households by coordinating a strong network of plumbers, electricians, heating specialists, locksmiths, and other technicians to guarantee fast, reliable, and high-quality interventions. Their model is B2B2C: no direct sales to end customers, but strong partnerships and operational excellence supported by an expanding service network.

Description de la fonction

As Partner Account Manager, your main responsibilities will be to:

• Take over, manage, and further strengthen an existing network of technical service partners across Belgium
• Clean, structure, and optimize the partner ecosystem to ensure high performance and adequate geographical coverage
• Energize the network by driving quality KPIs, operational excellence, and business follow-up
• Build strong relationships through frequent field visits and regular touchpoints with partners
• Recruit, onboard, and support new partners to reinforce the network's capabilities
• Collaborate closely with cross-functional teams to align strategy and execution
• Monitor operational KPIs: quality, costs, responsiveness, intervention timelines
• Contribute to continuous improvement initiatives linked to tools, processes, and partner performance
• Act as a trusted point of contact for partners, providing guidance and ensuring a high standard of service delivery
• Bring commercial drive: 50% farming / 50% hunting, identifying new opportunities and reinforcing existing collaborations
• Operate with a high degree of autonomy, trust, and ownership in a role that combines fieldwork, relationship management, and strategic impact

Profil

The successful candidate will have the following qualities:

• Relevant experience in sales, partnerships, account management, or field network development
• Fluent in Dutch and French
• A commercial mindset with strong persuasion skills
• Good technical affinity
• Able to work autonomously, take initiative, and manage your own priorities
• Strong at relationship building, partner onboarding, and network animation
• Comfortable with KPIs, performance follow-up, and quality monitoring
• Highly dynamic, field-oriented, and motivated to spend much of your time on the road
• Entrepreneurial spirit with a high level of trust, ownership, and accountability

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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