Front-End Collection Advisor /X) M/V/X

Description de l'entreprise

Our client major financial services company with a modern service center and a strong focus on customer guidance. They are well-established and specialize in banking and financial services, providing a structured and professional environment for their employees.

Description de la fonction

As a Front-End Collection Advisor, your responsibilities are:

• Communicate with customers to resolve outstanding payments efficiently and professionally.
• Advise clients on payment plans and available solutions.
• Explain financial products and procedures clearly.
• Collaborate with internal departments to resolve any discrepancies.

Profil

A successful Front-End Collection Advisor should have:

• Strong communication skills, in Dutch and French.
• Analytical and solution-driven.
• A customer-focused mindset with problem-solving abilities.

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)