Customer Support Specialist M/V/X

Description de l'entreprise

TPCE (Toyota Parts Centre Europe) is het Europees Distributiecentrum van Toyota. Het levert Toyota & Lexus- onderdelen aan Europese distributeurs. Verder belevert Toyota ook rechtstreeks aan garages/dealers in België, Luxemburg, Nederland, Duitsland en Noord - Frankrijk. In Diest worden de ingevoerde auto - onderdelen van Toyota en Lexus gestockeerd en worden de bestellingen voor de dealers en distributeurs klaargemaakt en verzonden. TPCE is een geautomatiseerd verdeelcentrum van auto - onderdelen.

Description de la fonction

You will be part of Operations Control Division, Customer Support Department, You will be responsible for several tasks:

• You will be assigned several clients for which you will take full responsibility.
• Establish and build a good relationship with the assigned customers.
• Translate the needs and wishes of the clients to our supply chain department.
• Daily communication with your clients via mail and phone, assisting them with their questions or directing them to the right person within Toyota.

Profil

•  You have a bachelor or Master degree in Supply Chain, Economics or Business Management.
• You will be able to work together X-functionally to broaden your knowledge and experience.
• You are fluent in English (TME's business language) and a have good knowledge of the Dutch language.
• You are able to quickly build professional relations with both new and existing customers.
• Strong MS Office skills (especially Excel, Word, Powerpoint), ability to create high quality material for presentations and reporting.
• Strong analytical skills, perseverance, and the ability to work autonomously.
• Capability to manage multiple challenging tasks.
• Flexible team player, open personality, spirit to challenge and explore uncharted territories

Compétences linguistiques

• Néérlandais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

• Anglais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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