Application User Support Engineer (temporary assignment) M/V/X

Description de la fonction

Onze klant is een hoogtechnologisch bedrijf, een spin-off van de KUL dat fungeert als één van de grootste onderzoekscentra van Europa met verschillende uitdagingen. Onze klant is volop bezig met innovatie. Wil je mee aan de wieg staan qua ontwikkelingen naar artificiële intelligentie, nanotechnologie en ICT toe? Reageer dan snel. Wie weet krijg jij de kans om mee bij te dragen aan de technologie van morgen!

Our customer, located in Heverlee, a big player in innovative technology is looking for a Application User Support Engineer (temporary assignment).

In this role, you will play a key part in guiding the migration to new operational software applications. Your focus will include system setup, compliance and verification, administration, master data management, and user acceptance testing. You will also support the broader organization in effectively using these applications.

Key responsibilities:
. Serve as the first point of contact for users of operational/manufacturing applications.
. Analyse and classify resolved issues to identify recurring or structural problems, working closely with the application development team.
. Review and validate approval requests according to established processes and workflows.
. Support and/or execute user acceptance testing and regression testing together with end-users.
. Manage master data for test scenarios and create master data for business objects, following approved workflows.

Profil

Required knowledge and skills:

•  Excellent command of English, both written and spoken, to operate effectively in an international environment.
• Have a Bachelor degree
• ???? Strong (technical) communication skills, with the ability to translate technical concepts into practical business language.
•  Experience with issue-management and workflow systems is a strong advantage.
• Previous exposure to manufacturing systems is highly valued.
• Solid proficiency in Microsoft Office tools (Word, Excel, PowerPoint).

Compétences linguistiques

• Anglais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

Avantages du poste

We offer you an exciting temporary assignment in which you will be part of a community that makes the impossible possible. Together, you will be able to shape the technology that will define the society of tomorrow.

• Duration of the assignment, 6 months, with extension if applicable
• Desired start date: March 2026
• Work regime: fulltime 

Location: Please note that working from home is not possible for this position, as the nature of the tasks involved requires being physically present in the office. We believe in fostering a vibrant and interactive work environment that promotes effective collaboration, creativity, and productivity.

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