Temporary Front Office Customer Advisor M/V/X

Description de la fonction

Inchcape is the leading global automotive distributor operating in +40 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We're a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow.

Inchcape Belux employs over 250 team members. Our portfolio includes vehicle distribution for world-renowned brands, market leading fulfilment solutions, exceptional retail experiences, and tailored financial services.

Our team in Machelen is looking for a Temporary Front Office Customer Advisor. In this role you'll be responsible for ensuring smooth and efficient fleet operations by supporting both the administrative and operational processes within our fleet department. In this role, you'll handle a wide range of tasks, from vehicle coordination to administrative follow-up, making you a key point of contact for colleagues and external partners.

What you'll do

• Manage the fleet mailbox and ensure accurate and timely follow-up.
• Perform various administrative tasks, including vehicle registrations and traffic fine management.
• Coordinate and deliver vehicles to press contacts.
• Organise vehicle exchanges for employees.
• Handle invoicing and recharging costs to the correct entities.
• Provide general support to the fleet team and assist with ad-hoc tasks when needed.

Profil

To be successful in this role, you bring:

• Strong command of Dutch and French. A good level of English is required.
• Confident in working with computers, with basic Excel skills.
• A structured and detail-oriented approach, with the ability to set priorities effectively.
• Good communication skills and a service-oriented mindset.
• Comfortable working independently while also collaborating smoothly with the team.
• Experience in fleet management is an asset, but not a requirement. Motivation and eagerness to learn are just as valuable.

Compétences linguistiques

• Néérlandais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

• Anglais (atout)

  • Comprendre : Elémentaire (A)
  • Écrire : Elémentaire (A)
  • Lire : Elémentaire (A)
  • Parler : Elémentaire (A)

Avantages du poste

• Join a global, values-driven organization transforming the automotive industry.
• Competitive compensation package including meal vouchers, transport allowance .
• Opportunities for career growth and professional development in an innovative international setting.
• Work with renowned brands such as Toyota, Lexus, and BYD.
• Be part of a passionate, inclusive team with a collaborative and forward-thinking culture.

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