Student customer care M/V/X

Description de l'entreprise

The company is a well-established organization in the insurance industry. It is known for its professional environment and commitment to providing excellent services to customers.

Description de la fonction

As a Student Customer Care representative your responsibilities are:

• Answer incoming calls from travellers and provide immediate guidance
• Coordinate practical assistance such as towing, repairs or mobility solutions
• Deliver clear information and keep customers reassured throughout the process
• Register each case accurately in the internal system
• Follow up ongoing files until the customer is fully helped
• Collaborate efficiently with external partners and internal teams

Profil

A successful Student Customer Care representative should have:

• You are a student available during the summer months
• Strong communication skills and experience in customer-oriented tasks
• Good command of Dutch and French
• Ability to stay calm and solution-focused in unexpected situations
• Team-player with a proactive attitude and interest in customer service

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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