Supply chain analyst M/V/X

Description de l'entreprise

The Logistics Centre of this company in Grimbergen ranks among the world's best just like their products in distribution of the spare parts of their machines.

Description de la fonction

We are looking for a "SPOC" for our clients. A contact person who loves collaborating with different departments to make sure clients get the right parts at the right time and place. Analytical skills are of course very valuable, focus during sometimes repetitive tasks and good communication skills to make sure everyone is informed and up-to-date.

The job description:

• Single point of contact for dealers and requests submitted via SAP
• Treating dealer concerns about deliveries
• Providing clear and meaningful first responses to increase customer experience
• Building deep knowledge about customer needs and challenges
• Analysis of difficult situations and escalations

Profil

The profile we are looking for:

• Good communicator in English
• First experience in supply chain and/or customer service
• Problem solver
• Customer focused
• Analytical skills (Excel)

Compétences linguistiques

• Anglais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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