Account Manager - Transport & Logistics - Walloon Brabant H/F/X

Description de la fonction

The Account Manager develops and manages a portfolio of B2B clients in the transport and logistics sector, ensuring profitable growth and high customer satisfaction. They identify new business opportunities, conduct regular client reviews, and collaborate closely with operations.

Our client is a major player in the transport and logistics sector, providing high-quality B2B services across a national network. Due to continued commercial growth, the company is looking for an Account Manager to strengthen its local presence and support strategic customer development.

As Account Manager, you are responsible for managing and developing a portfolio of clients within the transport and logistics ecosystem. You ensure profitable growth, strong customer satisfaction, and the implementation of the commercial strategy. Your key responsibilities include: Commercial Development Deploy and execute the commercial strategy at local level. Identify new business opportunities and lead structured prospecting actions. Support the definition of commercial objectives together with branch management. Account Management Manage and grow a portfolio of strategic B2B clients. Conduct regular client meetings, business reviews, and performance analyses. Develop value-adding action plans tailored to customer needs. Market Monitoring & Reporting Monitor market trends and maintain awareness of the local economic environment. Build a strong professional network within the logistics and cold-chain sector. Ensure accurate use of CRM and report on activities, pipeline, and performance. Operational Collaboration Work closely with operational teams to optimize customer solutions. Participate in the review and improvement of operational setups for key accounts. Ensure commitments, service levels, and profitability targets are met.

Profil

As the successful applicant, you have: At least a Bachelor degree in Business or related field - or equivalent by experience Proven experience in Account Management or Commercial roles, ideally in transport, logistics, supply chain, or B2B services - at least 3 years Strong commercial acumen and the ability to build, maintain, and grow long-term client relationships. Excellent communication skills and strong business sensitivity. A proactive, autonomous, and analytical mindset. Fluency in French, Dutch & English (mandatory). Strong command of CRM tools and structured commercial processes.

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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