Inside Sales (Pooler) M/V/X

Description de l'entreprise

Our client is a medium-sized company operating in the Technology & Telecoms industry. They are known for providing innovative solutions and exceptional customer support to a diverse range of clients.

Description de la fonction

As an Inside Sales professional, your responsibilities are:

• Manage incoming customer inquiries and provide accurate information on products and services.
• Support the sales team in preparing offers, proposals, and contracts.
• Maintain and update customer records in the CRM system.
• Coordinate with internal departments to ensure timely delivery of products and services.
• Identify opportunities to upsell or cross-sell relevant products to existing clients.
• Monitor and follow up on customer satisfaction levels to ensure long-term relationships.
• Assist in achieving sales targets by providing administrative and operational support.
• Prepare sales reports and analyze data to identify trends and opportunities.

Profil

A successful Inside Sales professional should have:

• A degree or diploma in business, sales, or a related field.
• Experience in customer service or sales support, preferably in Technology & Telecoms.
• Excellent communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Proficiency in Microsoft Office and CRM tools.
• A proactive approach to problem-solving and meeting customer needs.
• Fluency in Dutch, French and English; additional language skills are an advantage.

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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