IT Assistant Manager H/F/X

Description de l'entreprise

Restoring Brussels' most fabulous address

Nestled on Rue Royale in Notre Dame aux Neiges, this Belle Époque jewel, sculpted by Henri van Dievoet, has stood as a proud witness to the epochs and events that shaped Brussels. Now, the fabled Grand Hotel Astoria will re-emerge as Corinthia Brussels later in 2024, a beacon of elegance and luxury in the heart of the Belgian capital.

Following a meticulous restoration, Corinthia Brussels will marry the classical elegance of its storied past with sophisticated modern facilities including 126 rooms and suites, a gastronomic restaurant and brasserie, and 1000 square metres of wellness. Catering to discerning locals and luxury travellers, Corinthia Brussels will harmonise heritage with an avant-garde attitude. 

Join us to be part of the pre-opening team for a truly unique project in Brussels, developing Brussels' most fabulous address.

Description de la fonction

The Assistant IT Manager supports the IT Manager in managing, maintaining, and optimizing all hotel IT systems to ensure seamless, secure operations aligned with luxury hospitality standards.

DUTIES AND RESPONSIBILITIES

• Provide Level 1 and 2 IT support to staff and VIP guests
• Troubleshoot issues related to IT systems (PMS, POS, Wi-Fi, telephony, etc.)
• Ensure high availability and performance of IT infrastructure
• Administer hotel systems (Opera PMS, reservation systems, POS systems)
• Monitor interfaces between different platforms
• Assist with system updates and deployments
• Maintain servers, network infrastructure, and hardware (switches, routers, Wi-Fi access points)
• Ensure data security, backups, and access control
• Monitor network performance and resolve outages
• Ensure high-quality Wi-Fi service for guests
• Manage in-room technologies (smart TVs, automation systems, IoT devices)
• Support innovative solutions (mobile apps, digital check-in, etc.)
• Assist in IT projects (new system implementations, upgrades, renovations)
• Coordinate with IT vendors and service providers
• Train staff on IT tools and systems
• Enforce IT policies and hotel brand standards
• Ensure compliance with regulations (GDPR, PCI-DSS)
• Participate in internal and external audits

TALENT PROFILE

• Degree in Information Technology, Information Systems, or related field
• Experience in hospitality or customer service (luxury hotel experience preferred)
• Knowledge of hotel systems (Opera, Micros, etc.)
• Solid understanding of networks, systems, and user support
• Strong service mindset and professional presentation

Our Package

• Enjoy an industry-leading salary that rewards your expertise and dedication.
• Revel in 20 well-deserved paid holidays annually, excluding bank and public holidays, giving you ample time to recharge and explore.
• Savor the convenience of complimentary meals on duty, ensuring you stay energized and focused throughout your shifts.
• Experience the luxury of complimentary dry cleaning for your uniform, always presenting your best self to our guests.
• Receive 250 eco vouchers, empowering you to make eco-conscious choices and contribute to a sustainable future.
• Rest assured with our tailored hospitality insurance, focused on your peace of mind.
• Ease your commute with 100% of your transportation costs covered, making your journey to work hassle-free.
• Indulge in exclusive rates with Corinthia hotels, extending the luxury experience beyond your workplace.
• Secure your future with our pension plan.
• Embark on a journey of professional growth and development with abundant opportunities for career advancement within our esteemed organization.

At the Corinthia Brussels, we prioritize inclusion, diversity, and the well-being of our team. We believe that every voice matters and strive to create an environment where everyone feels respected and valued. Rest assured, we treat all applications with fairness and without discrimination.

Join us and be part of a team that values your uniqueness and cares about your well-being.

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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