Customer Care Specialist Brussels M/V/X

Description de l'entreprise

Our client is a fast-growing company active in digital mobility and service solutions.

Description de la fonction

As a Customer Care Specialist your responsibilities are:

* Act as the first point of contact for customers across multiple channels

* Resolve and follow up on customer questions, issues and requests

* Proactively think along on customer-focused solutions and improvements

* Collaborate closely with internal teams and external partners

* Identify recurring issues and propose process optimisations

Profil

A successful Customer Care Specialist should have:

* 2-5 years of experience in customer care, customer support or operations

* Strong customer focus with excellent communication skills

* Proactive, hands-on and comfortable in a dynamic environment

* Fluent in English and Dutch or French

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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