Back of House Attendant Polyvalent H/F/X

Description de l'entreprise

Restoring Brussels' most fabulous address

Nestled on Rue Royale in Notre Dame aux Neiges, this Belle Époque jewel, sculpted by Henri van Dievoet, has stood as a proud witness to the epochs and events that shaped Brussels. Now, the fabled Grand Hotel Astoria will re-emerge as Corinthia Brussels later in 2024, a beacon of elegance and luxury in the heart of the Belgian capital.

Following a meticulous restoration, Corinthia Brussels will marry the classical elegance of its storied past with sophisticated modern facilities including 126 rooms and suites, a gastronomic restaurant and brasserie, and 1000 square metres of wellness. Catering to discerning locals and luxury travellers, Corinthia Brussels will harmonise heritage with an avant-garde attitude. 

Join us to be part of the pre-opening team for a truly unique project in Brussels, developing Brussels' most fabulous address.

Description de la fonction

Back of House Attendant Polyvalent is responsible for the servicing of all rooms during the day shift or the evening shift as well as ensuring that all vacant rooms are in good condition as per the standards of the hotel. They will also carry out periodic deep cleaning and inventories, as well as help our in various other tasks related to rooms and back of house. You'll also be responsible to maintain the cleanliness and organization of the hotel's back of house, including common spaces. You will be responsible for ensuring that these areas are clean, tidy, and well-stocked.

DUTIES AND RESPONSIBILITIES

·      Takes a proactive approach to the cleaning and servicing of public, rooms & back of house areas activity of the Housekeeping Department, anticipating potential opportunities.

·      Maintains effective communication within the department and ensure that the Executive Housekeeper/Housekeping Supervisors are kept well informed of any problems/queries that have arisen.

·      Reports any problems/complaints to the Executive Housekeeper/Housekeeping Supervisors.

·      Is responsible for the cleanliness of the public areas, back of house & guestrooms (according to the established procedures and hotel standard) and replenishment of supplies in guestrooms and ensures the comfort of all Hotel guests & colleagues as established by Hotel procedures and standards.

·      Adheres to all house rules and departmental policies and procedures.

·      Ensures that the work areas, equipment and supplies are kept in a clean and orderly manner at all times and will report any maintenance defects directly to the concerned department.

·      Reports any valuable items found in check out rooms or everywhere else or left lying in the open to Housekeeping office and direct supervisor.

·      Reports any malfunctions immediately. Reports any guest's special requests/preferences to Floor Housekeeper so that guest history can be updated.

·      Drives the Corinthia values and philosophy.

·      Works with the Housekeeping team to implement a progressive, professional and committed team environment that supports the department's strategic objectives.

·      Leads by example in setting positive relations with all hotel departments, ensuring issues are managed efficiently and appropriately to maintain the smooth running of the operation at all times.

·      Supports the philosophy of a" live and breathe quality" of all standards of the Hotel to the housekeeping team.

TALENT PROFILE

Experience:

Bring your expertise as a Room Attendant, Back of House & Public Areas to our team, ideally with prior experience in a similar-sized property.

Skills & Knowledge:

·      Fluent in written and spoken in English or French

·      Fully knowledgeable in Excel/Word, Opera

Requirements:

Your flexibility with unsociable hours and readiness for shift work underscore your dedication to delivering exceptional service, no matter the demand.

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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