Satellit - Senior IT Business Analyst H/F/X

Description de l'entreprise

Satellit is specialized in business transformation, digital transformation and Microsoft technologies. We've intentionally designed an organization that values people as much as great solutions. You'll find that the employees at Satellit are just the right combination of smart, discriminating and friendly. We have a company with a special culture that makes people happy-our employees, our clients, and the people who use our solutions. At Satellit, you'll find a diverse mix of bright employees who are often called the smartest people in the room. But don't worry. Things like that don't go to our head. There is always more to learn. Our culture didn't happen by accident, we create it by drawing on our executives' experience, we consistently analyse how we can make it better, and we make adjustments on regular basis. Satellit does not set out to be "yet another" IT service provider! Our target is to marshal experienced IT profiles to evolve as one in a common direction: boosting our clients' expertise through our top-rated employees and freelancers. By working at Satellit, sure, we'll pay you on a regular basis, but the benefits extend far beyond an electronic deposit in your bank account. We keep our team satisfied by offering them the chance to work on rewarding projects within a challenging environment. We also offer training opportunities to keep pace with the latest technologies and provide regular and personal follow-up during the different missions on the clients' site.

Description de la fonction

Senior IT Business Analyst

Lead the analysis and evolution of a multi-country customer self-service portal, collaborating with business, IT, UX, customer care, legal, and international stakeholders to translate needs into scalable digital solutions.

Key responsibilities

• Gather and analyze business needs across Sales, Marketing, Customer Care, Legal, IT, and international stakeholders
• Translate requirements into testable user stories, functional specifications, process documentation, and decision logic
• Evaluate impact, scope, dependencies, risks, and operational consequences of proposed platform changes
• Facilitate workshops and alignment sessions with cross-functional and international stakeholders
• Support agile delivery activities including backlog refinement, sprint planning, demos, testing, and release preparation
• Collaborate with UX designers and ensure consistency between front-end portal, backend systems, and country-specific requirements

Skills and competences

• Agile and Scrum methodologies
• User story and acceptance criteria writing
• Functional documentation and process flow modeling
• Understanding of APIs and system integrations
• Analytical and problem-solving abilities
• Stakeholder management
• Clear and professional communication
• Figma
• Azure DevOps
• Confluence

Qualifications

• At least 5 years of experience as a Business Analyst or Functional Analyst in a digital product environment
• Proven experience with customer portals or self-service platforms

Compétences linguistiques

• Anglais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
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  • Parler : Expérimenté - (C1)

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

• Néérlandais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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