General Manager - Hospitality M/V/X

Description de l'entreprise

The client is a fast-growing player in the hospitality sector, specializing in the management and operation of high-quality holiday residences.

To support its growth, professionalization, and operational excellence, we are looking for an experienced and entrepreneurial General Manager.

Description de la fonction

The General Manager will be in charge of the following responsibilities :

• You define operational and commercial strategy, translating it into clear action plans, KPIs, and budgets (in collaboration with the Board of Directors).
• You monitor the execution of the strategy and ensure professional reporting on revenue, occupancy rates, quality standards, profitability, customer satisfaction and operational performance.
• You lead the management team: operations, sales & marketing, revenue management, finance, HR, and legal.
• You regularly organize management meetings, team meetings and one-on-one meetings to ensure proper follow-up of decisions and stay connected with the teams.
• You oversee the entire guest journey, from booking to departure, ensuring service consistency and improving guest review scores.
• You are responsible for budgeting, cost control, profitability, and financial monitoring. You analyze results, identify improvement areas and take targeted actions.
• You supervise the different products and on-site teams by regularly visiting the locations.

Profil

• Previous experience in a similar position
• Solid management experience in the hospitality sector
• Commercially driven and results-oriented
• Excellent people manager with experience managing multidisciplinary teams
• Entrepreneurial mindset, pragmatic, and solution-oriented
• Fluent in both French and Dutch
• Willing to travel regularly between different sites

Compétences linguistiques

• Français (atout)

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  • Parler : Expérimenté - (C1)

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