Meetings & Events Assistant H/F/X

Description de l'entreprise

We are 

The Dominican is a 4* deluxe design hotel, a destination for elegance in the historical centre of Brussels. The Dominican is the first member of Design Hotels¿ in Belgium, distinguishing itself by offering a unique product and indulgent hospitality.

The hotel offers 150 rooms, 3 meeting salons, a gym with sauna & hammam, a restaurant, bar & terrace. 

Description de la fonction

Objectives and tasks

As Meetings &Events Planner, you support sales administration needs for hotel events and work closely with customers to determine their needs and build repeat and expanded business. The M&E Planner also works closely with the Sales function to contribute to strategy and promotional activities. Specifically, a M&E Planner will perform the following tasks to the highest standards:

• Conduct Sales visits & Show arounds, presenting different tariffs taking the different   possibilities of the hotel into account.
• Create the event sheet and lead function sheet meeting with colleagues
• Book all the necessary external services needed.
• Supervision and Support before and during the event.
• Maximize rooms, groups, conference and events revenue through pro-active selling and commercial management techniques
• Convert customer enquiries into confirmed sales and follow-up
• Contribute to the strategy and planning activities of the Sales function versus budget and KPI's
• Develop future and repeat business, contributing to the profitability of the Hotel
• Handle all customer enquiries with a professional telephone manner and demonstrate high standards of customer service
• Develop and expand current existing accounts, focusing on achieving repeat business and upselling opportunities
• Seek proactive opportunities to increase sales and conversions within the Team
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities
• Preparing reporting for weekly meetings

Profil

Qualifications & requirements

• Commercially skilled and experienced
• Persuasive
• Strategic
• Diplomatic
• Analytical
• Structured
• Decisive
• Multilingual (bilingual NL/FR, NL/ENG or FR/ENG is a must) 
• Having perfect writing and speaking skills
• Having an eye for detail 
• Goal-oriented
• Creative

Compétences linguistiques

• Anglais (requis)

  • Comprendre : Expérimenté + (C2)
  • Écrire : Expérimenté + (C2)
  • Lire : Expérimenté + (C2)
  • Parler : Expérimenté + (C2)

Avantages du poste

What we offer: 

Joining The Dominican Family is also: 

• 100 % Reimbursement of Public Transport 
• Eco-cheque
• 1 free night & Staff discount in the hotels of the Carlton Group, including Design Hotel worldwide 
• Fantastic and healthy meals
• Uniform
• Free online language classes 

And having the great opportunity to...

• Live The Dominican experience 
• Have the possibility to work for an international company
• Make 46 other amazing colleagues as your friend 
• Develop your career 
• Be part of a growing Company's Culture 

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