Cegeka - Change & Release Manager H/F/X

Description de l'entreprise

At Cegeka, we believe in shaping digital together. We don't just deliver technology - we work shoulder to shoulder with our clients to design, build and run resilient digital solutions that drive impact where and when it matters most. Our broad portfolio spans application services, business solutions, quality engineering, data & AI, digital workplaces, cyber resilience, networking & regulatory services, and hybrid cloud. With a strong focus on craftsmanship, we expertly manage legacy systems while accelerating modernization and innovation. Cegeka has a global presence with offices across 17 countries, including the Benelux region, Germany, Austria, France, Italy, Sweden, Denmark, Greece, Romania, Moldova, the United Kingdom, Canada, Colombia, the United States, and India. With over 10,000 employees, the company achieved a consolidated revenue of EUR1.3 billion in 2024. Cegeka operates 10 high-tech data centers and 3 Security Operations Centers (SOCs) across strategic locations in Europe and the United States - including the Benelux, Italy, Romania, and the U.S. - ensuring 24/7 performance, security, and business continuity. Founded in 1992 by André Knaepen - who currently serves as chairman of the board - Cegeka is a family-owned company headquartered in Hasselt, Belgium.

Description de la fonction

For a leading organization in the financial sector, I am currently looking for an experienced Change & Release Manager to strengthen their IT operations.
You will be responsible for managing and coordinating change and release activities across the IT landscape, ensuring that all changes are implemented in a controlled, structured, and risk-aware manner, with minimal disruption to business operations.

Key responsibilities

• Manage the end-to-end change management process (RFCs, approvals, follow-up)
• Organize and lead Change Advisory Boards (CAB)
• Plan and coordinate releases and deployments across multiple teams
• Perform risk and impact assessments on changes
• Ensure compliance with processes and maintain proper documentation
• Collaborate closely with development, testing, and operations teams
• Drive continuous improvement of change & release processes
• Monitor KPIs, incidents, and success rates of changes/releases

Profile

• Proven experience in Change, Release, or Service Management
• Strong knowledge of ITIL processes
• Experience with ITSM tools (e.g. ServiceNow, Jira, ...)
• Familiarity with Agile and/or DevOps environments
• Strong stakeholder management and communication skills
• Proactive, structured, and solution-oriented mindset
• Fluent in Dutch, French, and English

Compétences linguistiques

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

• Néérlandais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

• Anglais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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