IT Project ManagerITIL / Service Now / Agile H/F/X

Description de l'entreprise

NTT DATA Europe & LATAM is the 6th-leading IT services company worldwide. We bring digital transformation and innovation to clients in Europe and Latin America. Through a wide range of strategic consulting and advisory services, cutting-edge technologies, applications, infrastructure, IT modernization and BPOs, combined with deep experience, we are able to make the impossible possible. More than 40,000 talented and dedicated professionals are the beating heart of our business. Our people driven company offer future proof and sustainable solutions by anticipating the needs of our clients businesses in the public and the private sectors. Join us on our exciting journey.

Description de la fonction

NTT DATA is looking for a Service / Project Manager
Location: Belgium (Fully Remote Possible)
Contract Type: Freelance or Permanent
Languages

• Professional working proficiency in English (mandatory)
• Professional working proficiency in Dutch and/or French (mandatory)

About the Role
We are looking for a Service / Project Manager to oversee service delivery and project execution across enterprise application and integration environments.
Key Responsibilities

• Manage project scope, planning and budget
• Coordinate internal and external stakeholders
• Lead governance and reporting activities
• Manage risks, issues and dependencies
• Drive service improvement initiatives
• Monitor service quality and project performance
• Coordinate resources and priorities
• Ensure successful project delivery

Required Experience & Qualifications

• Higher education degree or equivalent experience
• Experience in Project and/or Service Management
• Knowledge of ITIL processes
• Experience with Prince2, PMBOK or similar methodologies
• Agile delivery experience
• Resource and budget management capabilities
• Strong communication and stakeholder management experience
• Experience with reporting and governance activities
• Understanding of software development lifecycle management

Technology Environment
ServiceNow, MS Project, Jira, Confluence, ITIL Processes, Agile Tooling, Reporting Platforms and Project Governance Tools.
What We Are Looking For
A delivery-focused professional with excellent organizational skills and a proven ability to manage complex projects and stakeholders.
About NTT DATA
NTT DATA is a trusted global innovator of IT and business services, helping clients transform through consulting, industry solutions, technology modernization and managed services.

Compétences linguistiques

• Anglais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

• Français (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

• Néérlandais (atout)

  • Comprendre : Expérimenté - (C1)
  • Écrire : Expérimenté - (C1)
  • Lire : Expérimenté - (C1)
  • Parler : Expérimenté - (C1)

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