Night Auditor H/F/X

Description de l'entreprise

Night Auditor (Copy)

The Liman Hotel

+32 2 304 14 44

Contract: Fixed-term contract (3 months, renewable)
Schedule: 2 nights per week approximately
Status: Flexi-job strongly preferred

As a Night Auditor, you are responsible for the front desk during the night and ensure both service quality and the safety of the property.

Description de la fonction

Duties and responsibilities :

- Welcoming and checking in and out of guests
- Taking and processing walk-in reservations and taking and processing reservations via telephone and e-mail
- Solving problems and complaints
- Answering the phone
- Closing the day in the system and the associated administration
- Ensuring the safety of all guests
- Doing duty rounds
- Conducting the night audit run
- Generating the night reports
- Reconciling accounts
- Preparing financial reports
- Balancing cash drawers
- Serving guests who order room service
- Cleanliness of the lobby and surrounding areas

Profil

The candidate must possess the following qualifications and skills:

- Languages: English, French - Dutch would be a serious advantage
- Knowledge of Opera/Opera Cloud, Micros and Microsoft Office
- Neat and professional appearance
- High-quality customer service, smiling and welcoming
- Excellent written and verbal communication skills
- Organized and great attention to detail
- Ability to solve problems and take initiative
- Team spirit, friendly
- Ability to remain calm and polite under pressure
- Flexibility in tasks and schedule
- First experience as Night Auditor

Compétences linguistiques

• Français (requis)

  • Comprendre : Indépendant + (B2)
  • Écrire : Indépendant + (B2)
  • Lire : Indépendant + (B2)
  • Parler : Indépendant + (B2)

• Anglais (requis)

  • Comprendre : Indépendant + (B2)
  • Écrire : Indépendant + (B2)
  • Lire : Indépendant + (B2)
  • Parler : Indépendant + (B2)

• Néérlandais (atout)

  • Comprendre : Indépendant + (B2)
  • Écrire : Indépendant + (B2)
  • Lire : Indépendant + (B2)
  • Parler : Indépendant + (B2)

Avantages du poste

Type: Front Office

Localisation: Bruxelles

Type de contrat: CDD

Contrat: Temps partiel

Expérience: 1 à 2 ans

Langue(s): Anglais, Néerlandais, Français

Informations supplémentaires

Author Name: Matthias Morel

Author Email: fom@thelimanhotel.be

Telephone: +32 4 609 46 951

Address: Rue Royale 199

Postal Code: 1210

City: Saint Josse ten Noode

Function in the Company: Front Office Manager

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